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About Us

We are passionate about plants and have spent the last 16 years carefully developing beautiful skincare and herbal products made with purely natural ingredients. We only use the highest quality materials, many of them certified organic.
All of our products are designed and handmade by Suzanna and Milo Thelwall. Suzanna is an aromatherapist, clinical herbalist, healing diets nutritional consultant, iridologist and flower essence practitioner. She is also trained in Ayurveda. She has worked with plant medicine for the last 18 years and is a member of the Unified Register of Herbal Practitioners, British Herbal Medicine Association and the Ayurvedic Professionals Association. She has a herbal pharmacy and makes formula for many students and practitioners.
Milo is an aromatherapist, shiatsu practitioner and works with plant spirit medicine. Suzanna and Milo are in the shop Monday to Friday and are always happy to have a chat and answer any questions you may have.
Free Postage on orders of £30 and over.
The healing power of nature is what inspires us and our relationship with the earth is at the heart of what we do.
All our products are natural, parabens, SLS and additive free.
Any palm oil we use is certified sustainable as recommended by WWF. 
Our Plastic containers and bubblewrap are 100% biodegradable, made from sustainable corn. You can put them on the compost heap! They are made by the pioneering company Vegware.
If you bring your bottles back to the shop we will sterilize and reuse them.
We do not test on animals.
Most of our products are vegan, apart from a few that contain beeswax.
We have worked closely with trading standards to ensure that our products meet all the current EU legislation and are carefully safety tested.
Totally Natural Skincare, 152 Church Street, Whitby, YO22 4BH.